Job Opportunities

Information Technology Associate

About the Position

The IT Associate role encompasses the direct oversight of the wide range of user, office, and exhibition network, hardware and software needs of the organization. The position is the first point of contact for Help Desk / technical support tickets; oversees general IT needs and vendor relationships; is responsible for some staff training on end-user systems; and manages systems upgrade and development projects including new databases. The Information Technology Associate reports to the Deputy Director Operations, Administration and Legal Affairs and is a member of the Operations Team.  The role is supported by a specialist external consultant. Responsibilities include:

End User and External Management Support

  • Provides technical assistance to end users including managing, tracking and resolving issues
  • Performs and oversees software installation and upgrades, including testing and training users on new systems
  • Maintains supply of hardware including laptops, mobile devices, and software licenses
  • Manages audio/visual presentation technology including projectors, televisions, and sound systems
  • Set up, maintain, manage, and oversee vendor relationships and accounts for printers, POS system, mobile devices
  • Works to identify, recommend, implement, support and evaluate cost-effective technology solutions for all aspects of SKAC operations.

Software and other Systems

  • Manages and monitors intrusion / AV systems
  • Manages and maintains phone system back-end
  • Manage existing database back-ends and manages projects to upgrade and onboard new systems
  • Manages the website (WordPress) structure and hosting
  • Builds and shares online forms for data collection
  • Proactively, analyzes system and technology needs and shares proposals, ideas and implementation

New Programs and Systems:

  • Oversees new IT / Ops programs and testing, teaching and rollout; works with other departments to their understand needs and proposals for same;
  • Manages IT and IT-related projects
  • Maintains system schematic lists, vendor lists and contacts
  • Complies and assists others in compiling Data collection and presentation from various system inputs – annual visitation

Network Administration

  • Regularly evaluates, maintains, and improves the security posture of systems and network infrastructure
  • Provides user-level network services including assigning accounts, passwords, setting permissions and assisting users with network access
  • Documents all aspects of systems and network infrastructures, asset management, and key processes related to its operation and maintenance
  • Manages virtual server environment including DHCP, DNS, Active Directory
  • Manages and tests backup systems
  • Manages and maintains WiFi system
  • Monitors and updates network elements
  • Manages Azure / Office 365 system including users, new service development, and roll-out
  • Monitors, maintains and updates access control and security systems

Inventory/Budget/Procurement

  • Tracks and assures sufficient current and spare tech inventory
  • Assists in developing annual IT budget and tracks performance to budget

Required Qualifications and Skills

  • At least five years office experience, including internships
  • Ability to perform with a high level of discretion and integrity
  • Strong attention to detail
  • Strong communication and organizational skills, excellent follow through
  • Ability to work on multiple projects simultaneously
  • Strong interpersonal and written and verbal communication skills
  • Must have a professional demeanor
  • Flexibility to adapt to changing priorities and new opportunities and do so with a positive attitude
  • Experience with Windows Desktop and Server operating environment

Preferred Qualifications and Experience

  • Advanced degree in related field preferred;
  • Managing firewalls, intrusion protections, and enterprise AV systems; Enterprise WiFi and IP/NVR camera systems; Multi-site and distributed networks; Backup systems; Windows 7-10 OS; Office 2010-16; MS Server 2008, 2010, and 2016; Hosted IP phone systems; RDP / VPN remote access systems; MS365 and Azure; Abila/SAGE, MAS90 accounting or similar systems preferred.

Physical Requirements and Working Conditions

  • Works some evenings, weekends, and special events as required.
  • On call for emergency issues
  • Works in an office environment
  • Ability to work in an office environment, maneuver outdoors (in all weather conditions) on the 500-acre facility’s hills, grass, and gravel pathways
  • Occasional travel required to NYC for meetings and special events
  • Frequently sits for long periods of time
  • Frequently speaks, reads, writes and uses a computer keyboard
  • Will require occasional standing, walking, lifting, stooping, bending and crawling

Benefits

This position is eligible for the full benefit package including a generous paid time off program, medical, dental, vision, 403(b), and more. Mobile phone stipend is available.

To Apply

Please submit your resume and cover letter via email to employment@stormkingartcenter.org with “IT Associate” in the subject line. No phone calls please.

Visitor Services Staff

Storm King Art Center is seeking seasonal, part-time Visitor Services Staff for weekends during the fall 2020 season through November 2020 with limited winter hours.

About the Position
Visitor Services Staff (VSS) are fundamental to Storm King’s daily operations and are involved in almost every element of the visitor experience. They are critical to the smooth operation of the site and assist visitors with wayfinding, provide information on Storm King’s featured exhibitions and collection, support public programs and private events, enforce rules, and ensure the safety of visitors, staff, sculpture, and site.

Visitor Services Attendants have opportunities to be educated on the operations, collection, exhibition, artists, history, and landscape of the Art Center and can gain experience in directing traffic, operating Point of Sale Systems (cash registers), sculpture protection, and driving carts and trams.

Responsibilities

  • Interact and engage with visitors in a professional and friendly manner in wayfinding and responding to visitor needs
  • Monitor areas of the site primarily by foot and enforce site rules
  • Protect Storm King property
  • Open/close buildings and site following established procedures
  • Respond proactively to safety issues
  • Provide support with public programs and private events including set up/break down
  • Assist with traffic control, parking, booth/point of sale, and/or driving trams if interested and trained
  • Attend mandatory training sessions throughout the season to learn about Storm King’s featured exhibitions, safety awareness, policy and procedures, and general information
  • Maintain a clean and safe environment including supporting housekeeping by moving or picking up trash, as needed

Requirements

  • Must be reliable, punctual, and flexible
  • Strong interpersonal and customer service skills
  • Ability to work well both in a team and individually
  • Comfortable interacting with the public including groups of all ages, families, senior staff, VIPs, Trustees, and artists

Physical Working Conditions

  • Ability to maneuver outdoors, in all weather conditions, on 500- acres of hills, grass, and gravel pathways
  • Ability to vocalize in a two-way radio
  • Ability to stand for long periods of time
  • Ability to lift/move up to 20lbs a plus
  • Ability to operate a Point of Sale System (cash register)

Education, Licensing and Experience

Required: High School Diploma or equivalent

Preferred:

  • Prior experience working with the public, including volunteer and internship experience
  • Knowledge of a museum environment
  • Interest in art and/or landscape
  • Art and/or art history education
  • Cash handling and point of sale experience
  • Valid driver’s license with no serious convictions (required only for some roles)
  • New York State security guard license
  • Willingness to patrol by bicycle
  • License to operate or experience driving large passenger vehicles

Hours/Schedules
Part-time positions are available for weekend schedules Friday to Sunday but may include opportunities for weekday schedules Wednesday to Friday. All schedules include the option of working select evening and private events. Extra hours may be available, and schedules may change as follows:

  • Peak season (September to early November)
  • Morning or evening events
  • Limited winter weekend hours

To Apply
Please send your resume to employment@stormkingartcenter.org with “Visitor Services” in the subject. Please indicate your preference for Booth/Point of Sale, Parking, or Tram Driver roles in your application. Preference will be given to applicants that can work Friday to Sunday and meet current Visitor Services’ needs. No phone calls please.

All VSS are eligible to participate in Storm King’s 403(b) retirement plan.

Docent Volunteers

Storm King Art Center seeks volunteer docents.

About the Department of Education & Public Programs
The Department of Education and Public Programs offers opportunities and experiences for a wide-ranging community of visitors. Primarily presented during Storm King’s open months of April through November, programs include concerts and performances, lectures and artist talks, family programs, school and adult tours, moonlit walks, and much, much more. Education and Public Programs reflect Storm King’s ongoing dialogue with art, landscape, and nature. Programming aims to spark immersion, inspiration, investigation, and innovation for an ever-expanding audience.

About the Opportunity and Requirements
Docents are specially trained to support the educational mission of Storm King. Working with visitors of all ages and backgrounds, docents guide adult, college, and school groups on tours of the permanent collection and special exhibitions, as well as helping with public programs and events, and providing general information to Storm King’s visitors.

Candidates must be enthusiastic, curious, and eager to learn. Working with the public requires an affable disposition and impeccable reliability. Candidates must be able to lead hour-long outdoor tours in variable weather conditions on Storm King’s hills, grass and gravel pathways. A background or interest in modern and contemporary art and/or landscape design is preferable.  Teaching experience and fluency in other languages, especially Spanish, is a bonus.

Once selected, new docents will take part in a three-week intensive training course.  Full-day sessions take place on Tuesdays and Thursdays beginning April 14th where docents will be introduced to best practices in museum education, as well as important information about Storm King’s operation, history, collection, and exhibitions. After completing the introductory sessions, docents are required to commit to at least one year of volunteer service. This includes attending regular meetings and ongoing learning opportunities, as well as leading a minimum of ten tours per season.

Perks
Docents enjoy complimentary admission to Storm King for themselves and guests, as well as reciprocal admission to other institutions and discounts at our Museum Store and Outdoor Cafe. In addition to these benefits, the docent program provides a vibrant social community of more than 25 volunteers, many of whom have volunteered at Storm King for over a decade.  As a team, docents enjoy sharing their knowledge, interests, and experience with visitors and with one another.  Special behind-the-scenes tours, talks, and workshops at Storm King, trips to fabricators’ and artists’ studios, and expeditions to other museums provide for fun, lasting learning opportunities.

To Apply
Interested candidates should complete the online volunteer application found here. Select applicants will be invited to interview with Storm King staff.

Please contact employment@stormkingartcenter.org with any questions. Local information sessions will be announced soon, check back for details.

Applications of Interest for Future Openings

If you are interested in working at Storm King Art Center, but do not see a job opening that suits your skills or qualifications, please submit an application of interest with a cover letter and resume/CV to employment@stormkingartcenter.org. Please include a field of interest found below in the email subject line.

If a position does become available within your field of interest, we may reach out to you. Applications will be kept on file for six (6) months and will be purged thereafter. Applicants are encouraged to apply directly to job openings of interest as they become available.

Fields of interest:

  • Accounting/Finance
  • Building & Grounds
  • Conservation (Sculpture)
  • Curatorial
  • Development/Fundraising (includes Membership and Grants Management)
  • Education/Programming
  • Human Resources
  • Information Technology
  • Library/Archives
  • Marketing/Communications
  • Operations (Visitor Services, Amenities, and Private Events)

Benefits Offerings

We offer a competitive benefits package for full-time, part-time, and seasonal staff.

Full-time Positions

(year-round, more than 30 hours per week)

  • Medical, vision, and dental benefits after the 1st of the month following 30 days of employment.
  • Low medical copays and premium costs absorbed mostly by Storm King.
  • 403(b) Retirement Plan with an annual discretionary employer contribution.
  • Long-term disability, life, and accidental death and dismemberment insurance, and flexible spending medical and dependent care plans.
  • Additional Voluntary-Short Term Disability Plan employee contribution that offers salary continuation at 60% of your gross monthly base earnings (maximum of $1,500 per week).
  • Generous parental leave (maternal and paternal) during new child’s first year (born into family or adopted).
  • 19 days of paid time off (PTO) that are accrued and prorated upon hire with additional days tiered with years of service.
  • 11 Paid Holidays, plus paid time when offices are closed the week between Christmas and New Year’s Day.
  • Employee discount at our Museum Store and Outdoor Café and free access to the Art Center for friends and family.
  • Flexible work schedules with the ability to work remotely based on position requirements.
  • A mobile phone subsidy is available based on position requirements.

Part-Time Positions

(work 21-29 hours per week)

  • Medical and vision benefits after the 1st of the month following 30 days of employment.
  • Low medical copays and premium costs absorbed mostly by Storm King.
  • 403(b) Retirement Plan with an annual discretionary employer contribution
  • Flexible spending medical and dependent care plans.
  • 10 day of paid time off (PTO) that are accrued and prorated upon hire with additional days tiered with years of service.
  • Paid Holidays if the date falls on your regularly scheduled day of work, plus offices are closed the week between Christmas and New Year’s Day.
  • Employee discount at our Museum Store and Outdoor Café and free access to the Art Center for friends and family.
  • Flexible work schedules with the ability to work remotely based on position requirements.
  • A mobile phone subsidy is available based on position requirements.

Benefits for part-time staff that work 30 hours per week also includes:

  • Dental benefits.
  • Long-term disability, life, and accidental death and dismemberment insurance.
  • Additional Voluntary-Short Term Disability Plan employee contribution that offers salary continuation at 60% of your gross monthly base earnings at a maximum of $1,500 per week.

Seasonal Positions

(all seasonal and temporary positions)

  • 403(b) Retirement Plan with an annual discretionary employer contribution.
  • Employee discount at our Museum Store and Outdoor Café and free access to the Art Center for friends and family.
  • A mobile phone subsidy is available based on position requirements.

Storm King Art Center is dedicated to fostering a diverse workplace. Storm King Art Center is an equal opportunity employer and makes employment decisions on the basis of merit.

People who are of color, gender oppressed, LGBTQ, immigrants with work permission, and people of diverse social and economic backgrounds are encouraged to apply. Storm King Art Center does not discriminate based on race, color, religion, creed, sex, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, sexual orientation, gender identity or expression, or any other related consideration.